Comcast Xfinity Outage in Portland, Oregon (2024)

Comcast Xfinity Outage in Portland, Oregon (1)

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The latest reports from users having issues in Portland come from postal codes 97252, 97209, 97201, 97211, 97219, 97214, 97212 and 97210.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

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What isn't working?

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In the last three months, how would you rate Comcast Xfinity?

2.20 out of 5 122,633 ratings

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Problems in the last 24 hours in Portland, Oregon

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Portland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Comcast Xfinity Outage in Portland, Oregon (9)

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

  1. Comcast Xfinity Outage in Portland, Oregon (10)

    Internet (59%)

  2. Comcast Xfinity Outage in Portland, Oregon (11)

    TV (13%)

  3. Comcast Xfinity Outage in Portland, Oregon (12)

    Wi-fi (12%)

  4. Comcast Xfinity Outage in Portland, Oregon (13)

    Total Blackout (7%)

  5. Comcast Xfinity Outage in Portland, Oregon (14)

    E-mail (6%)

  6. Comcast Xfinity Outage in Portland, Oregon (15)

    Phone (3%)

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Live Outage Map Near Portland, Multnomah County, Oregon

The most recent Comcast Xfinity outage reports came from the following cities:Portland, Beaverton, Vancouver, Oregon City, Tualatin, West Linn, Gresham, Clackamas, Happy Valley, Gladstone and Milwaukie.

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CityProblem TypeReport Time
Comcast Xfinity Outage in Portland, Oregon (16)PortlandInternet
Comcast Xfinity Outage in Portland, Oregon (17)PortlandInternet
Comcast Xfinity Outage in Portland, Oregon (18)PortlandInternet
Comcast Xfinity Outage in Portland, Oregon (19)PortlandInternet
Comcast Xfinity Outage in Portland, Oregon (20)PortlandInternet
Comcast Xfinity Outage in Portland, Oregon (21)BeavertonInternet

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Comcast Xfinity Issues Reports Near Portland, Oregon

Latest outage, problems and issue reports in Portland and nearby locations:

  • Comcast Xfinity Outage in Portland, Oregon (22)Lars Larson (@LarsLarsonShow) reported fromVancouver, Washington

    Comcast has $260B in assets.Comcast owes $108bDebt ratio .41 (not bad although Moodys calls it "worrisome")Who owns it?Who knows. A lot of it in the form of debt instruments (loans in common terms) that can be sold. I seriously doubt Snowflake Savanah's boss could say

  • Comcast Xfinity Outage in Portland, Oregon (23)Bix Tweets (@bixtweets) reported fromPortland, Oregon

    And the @Xfinity gateway just went down again. Whoever or whatever at @comcastcares that is sending refresh signals to my gateway: stop.

  • Comcast Xfinity Outage in Portland, Oregon (24)Zeus (@JZeus75) reported fromPortland, Oregon

    @dexcom has worse customer service than Comcast. It’s one of the few times I would rather deal with automated lines than a real person. #T1D

  • Comcast Xfinity Outage in Portland, Oregon (25)ericlmitchell (@EricLMitchell) reported fromBeaverton, Oregon

    It’s my weekly @comcast sucks post. If we don’t have a weekly issue I wouldn’t know what to do. Thanks @comcastbusiness for screwing over small businesses.

  • Comcast Xfinity Outage in Portland, Oregon (26)Lars Larson (@LarsLarsonShow) reported fromVancouver, Washington

    If foreign nationals or companies own Comcast debt does that mean Silly @SavannahGuthrie with her goofy questions is under the sway of foreign actors?No.It has clearly spelled out terms of repayment. Pay the bill, no problem

  • Comcast Xfinity Outage in Portland, Oregon (27)Jordan Curtis (@jordanpumpsiron) reported fromGarden Home-Whitford, Oregon

    @Xfinity yo Comcast I can’t get through to anyone and my cable is jacked up. HELP!

  • Comcast Xfinity Outage in Portland, Oregon (28)Kawaun Benton (@SimplyKawaun) reported fromPortland, Oregon

    Bro @Xfinity customer service has literally got to be the dumbest people alive. Can’t handle a simple ******* request. It’s pathetic and pisses most of the world off! 😡

  • Comcast Xfinity Outage in Portland, Oregon (29)The Manic Geek (@TheManicGeek) reported fromPortland, Oregon

    @Vyvian07 Yup, @Xfinity is no better than any other garbage-tier corporation. TBH if I had the option of going with a municipally-supplied fiber service I would do it in a heartbeat... but no, that would be too hard for corporations to compete again nst so let's just shut them out entirely

  • Comcast Xfinity Outage in Portland, Oregon (30)dloitz (@dloitz) reported fromPortland, Oregon

    @Xfinity how is customer service soo bad. Told I was being transferred to agent after waiting 30 minutes and then the system just restarted the whole process again. Now I’m told I need wait another 30-45 minutes! After you disconnect our service without our permission!!!!! #rage

  • Comcast Xfinity Outage in Portland, Oregon (31)The Manic Geek (@TheManicGeek) reported fromPortland, Oregon

    @CrazyUkrainiano LOL normally I'd agree, but the tech to do what they SHOULD be doing has existed since before the entire world went to absolute ****. @Xfinity have the money and resources to do better but they don't because f*ck everyone else.

  • Comcast Xfinity Outage in Portland, Oregon (32)Ty Yee (@73sithlord) reported fromBeaverton, Oregon

    @comcastcares is there an outage in the Pacific Northwest? Portland Metro area?

  • Comcast Xfinity Outage in Portland, Oregon (33)Yvonne Ngai-Fodge (@vonnestar) reported fromVancouver, Washington

    @comcastcares My Fox signal keeps cutting in and out. I’ve restarted the box. I’ve waited months for @USC_FB, so please fix this ASAP. This is so not the day for this.

  • Comcast Xfinity Outage in Portland, Oregon (34)The Manic Geek (@TheManicGeek) reported fromPortland, Oregon

    @Vyvian07 @ultrawide219 @Xfinity My problem is I don't have that option. They're the only provider in my area that can provide these speeds to me because my neighborhood, for some reason, just can't get Fiber lines run. Makes zero sense: lots of young families with money to spend.

  • Comcast Xfinity Outage in Portland, Oregon (35)Zerotolerance4stupidity (@NH_Knowsense) reported fromOrchards, Washington

    Yo Comcast acting real brand new. Stop playing with my service bruh!

  • Comcast Xfinity Outage in Portland, Oregon (36)BentnWasted (@BentnWasted) reported fromPortland, Oregon

    Parler sucks! As bad to get into as Comcast! Won't take phone number or those stupid code things....slooooow!

  • Comcast Xfinity Outage in Portland, Oregon (37)rhiannon ◟̽◞̽ (@rdawgbiatch) reported fromAloha, Oregon

    @comcastcares my internet is down and the online symbol on the router is not lighting up. we already reset the router and it won’t work.

  • Comcast Xfinity Outage in Portland, Oregon (38)rhiannon ◟̽◞̽ (@rdawgbiatch) reported fromAloha, Oregon

    @comcastcares nvm figured out it’s an outage

  • Comcast Xfinity Outage in Portland, Oregon (39)Alexie (@Aleksiebelle) reported fromPortland, Oregon

    @comcastcares Is there an outage here in Portland, OR? No service still.

  • Comcast Xfinity Outage in Portland, Oregon (40)The Manic Geek (@TheManicGeek) reported fromPortland, Oregon

    @Vyvian07 @ultrawide219 @Xfinity Part of the issue with game devs, I think, is that right now all of their efforts being remote, while technically possible, are really fragmented because of the lack of in-person interaction. Borderlands 3 went through that it's first year of being out.

  • Comcast Xfinity Outage in Portland, Oregon (41)Spencer Lindsay (@spencerlindsay) reported fromPortland, Oregon

    @comcastcares @TheRealReisele Love the “Please DM me” thing. Maybe we should have this conversation out in the open? Your service is embarrassing.

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • Comcast Xfinity Outage in Portland, Oregon (42)Sarah Seniuk (@SarahSeniuk) reported

    Can there be a special @Xfinity help line for advocates doing Afghanistan emergency response work to fix their spotty internet? It’s me. I’m advocates. And I need a paper bag to breathe into because this internet keeps dropping out when lives are on the line *hyperventilates*

  • Comcast Xfinity Outage in Portland, Oregon (43)The Zeptogram Belmont (@Grogovision) reported

    @TheTripleEight @MatthwDayton Comcast Sucks but spectrum is worseThey barely rolled out Docsis 3.1 and use inherited old inferstrecture with no intention to repair or replaceJust bandaid

  • Comcast Xfinity Outage in Portland, Oregon (44)Young OG (@Xay_ThaTruth) reported

    @Xfinity please please please update your communication practices going through 1,000 questions with an automated system just to schedule a phone call with a representative is tiresome and unnecessary. We have been experiencing an outage for the last 12 hours for all services

  • Comcast Xfinity Outage in Portland, Oregon (45)🤍🤍 (@__Queshaaa) reported

    Soon as i went back to sleep xfinity comes knocking on my damn door 😫

  • Comcast Xfinity Outage in Portland, Oregon (46)Juan Valle (@JValle23) reported

    @Joker_Gur_Aryeh @comcast @accnetwork Oh no doubt, both our teams have been irrelevant for quite some time but damn the last time Miami won only 3 games was in the 70's.

  • Comcast Xfinity Outage in Portland, Oregon (47)Eamon (@eamon2tweet) reported

    @JennaHatfield I had to drop Comcast for just that problem. Every day at a set point, internet would drop. They told me I was crazy and it wasn't their problem. Everything has been great with FiOS since.

  • Comcast Xfinity Outage in Portland, Oregon (48)BigGeneral (@keezhavin) reported

    @Xfinity y’all have the worst internet ever i catch a xfinity worker and it’s over trust me

  • Comcast Xfinity Outage in Portland, Oregon (49)Tim Corbin (@TheTripleEight) reported

    @Grogovision @MatthwDayton Xfinity has a data cap that I’m not in support of TBH

  • Comcast Xfinity Outage in Portland, Oregon (50)CANnibal vegetarian 🏳️‍🌈 (@MatthwDayton) reported

    Comcast technician just tried to tell me that my router has just been updating. And I said, for two days? He said that's the green light means and was ready to leave. NO MAN. My internet has been down for 2 days. WTF?

  • Comcast Xfinity Outage in Portland, Oregon (51)Wheelin through life with Brian (@bearsfan8553) reported

    @JeremyMoses85 @TatyanaMcFadden I have Peaco*ck premium because I have Xfinity. Can you please help me find the Paralympics?

Comcast Xfinity Outage in Portland, Oregon (2024)

FAQs

How do I find out if Xfinity is down in my area? ›

Check for a service outage
  1. Xfinity app. You can check for outages using the Xfinity app on your mobile phone. ...
  2. Status Center. Sign in to xfinity.com. ...
  3. Xfinity Outage Map. You can also view the Xfinity Outage Map to check for outages. ...
  4. Outage text message alerts. ...
  5. Outage credits. ...
  6. Additional information.

Why is my Xfinity service not working? ›

Check to see if a service outage has been reported in your area by signing into your account and checking the Status Center, or register your phone to receive text alerts and text “Out” to 266278. If you're a Comcast Business customer, go to our Service Status Center to check your service health.

Why is Xfinity cable not working? ›

Troubleshooting steps

Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input.

How do I report a Comcast outage in my area? ›

How to report a service issue
  1. You can report an issue by going to the Xfinity Status Center. ...
  2. We'll check for other device outages in your area, and you can enter your mobile number if you'd like to receive text message updates from us.
  3. After you click Submit, you'll see a confirmation message.

How do I get my Xfinity Internet back on? ›

Unplug the power from your modem or gateway, wait one minute, and then plug it back in. You can also do so remotely if your modem is responsive by performing a restart. Check for local outages using the Xfinity Status Center Outage Map.

How do I check my Comcast signal? ›

Device Connection Test – FAQs
  1. Log in to the Xfinity app.
  2. Select View WiFi equipment from the WiFi tab.
  3. Select your Network name.
  4. Select Gateway.
  5. Scroll down to the Device Information section and select Troubleshoot Device.

Why is Xfinity no internet? ›

Confirm the equipment cables are plugged in and the coaxial cable is tightened as much as possible using your fingers to both the wall outlet and your modem/gateway. Make sure you are within a reachable WiFi coverage area from the gateway or router.

How do I refresh my Xfinity signal? ›

Performing a System Refresh on X1

Press the A button on your remote control, or visit the Help section in Settings. (Saying “System Refresh” into your Voice Remote will take you to step three.) Highlight the System Refresh tile, and press OK.

How do I reset my Xfinity network? ›

Restart your Xfinity Gateway with the Xfinity app

In the Xfinity app: Locate the WiFi icon. Tap the Troubleshoot option. Select Restart your Gateway.

How do I reset my Xfinity cable? ›

Restart from Device Settings
  1. Using the remote, press the xfinity button.
  2. Use the left arrow or right arrow button to highlight Settings (the gear icon). ...
  3. Use the down arrow button to highlight Device Settings. ...
  4. Use the down arrow button to highlight Power Preferences. ...
  5. Use the down arrow button to highlight Restart.

Should there be a light on my Xfinity cable box? ›

Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Learn what these lights mean on various X1 TV Box models. Note: Only RNG150 and XG1 TV Boxes have LED displays.

Have internet but no cable? ›

If you don't have (or want) a physical cable connecting your home to the internet, you can still connect with a wireless internet connection. There are tons of different options, including fixed wireless, 4G and 5G home internet, mobile hotspots, and satellite.

Are Comcast and Xfinity the same? ›

Comcast and Xfinity are two different names for the same company. Comcast is the name of the company that provides cable TV, internet, and phone services. Xfinity is the name of their consumer brand. So when you see the Xfinity logo, it's really just Comcast in disguise.

How do I get a live person at Xfinity? ›

How To Contact Xfinity
  1. Comcast Cable, One Comcast Center. 1701 John F. Kennedy Blvd. Philadelphia, PA 19103.
  2. 1-800-xfinity (1-800-934-6489)

How do I report a down Comcast cable? ›

Report an issue
  1. Visit xfinity.com/xfinityassistant. ...
  2. Type a message to let us know what your issue is. ...
  3. Choose the option that best describes your situation.
  4. Click Continue. ...
  5. Click Continue.

What do you do when Xfinity WiFi goes down? ›

Start by asking the Xfinity Assistant for help troubleshooting, or select the WiFi button in the Xfinity app for troubleshooting help. Xfinity customers who rely on non-verbal communication have access to dedicated customer support services through our ASL Support Center.

How do I test my Xfinity Internet connection? ›

To use the Xfinity Speed Test, go to speedtest.xfinity.com using your desktop or handheld device's browser and select Start Test. The Xfinity Speed Test is also available in the Xfinity app (Apple App Store or Google Play) for some Xfinity Internet customers.

Why is Xfinity not in my area? ›

We may not be able to provide service to you if: You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address.

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