Top 7,111 Reviews From Legit DISH Network Buyers (2024)

Customer ServiceStaff

Our installer was great, called prior to coming and working through the rain. Then called afterwards to make sure everything was working. He was friendly and well mannered. Took his shoes off when he came into the house

PriceStaff

How in the world this company has such a low review is amazing to me!! I've been with Dish for approximately 12 hrs. They have only went up on the price twice at about $2 each time. I've had other providers that couldn't compare. I've never had any downtime that lasted more than 5 minutes In harsh weather and the representatives are great. So, what's the problem out there? Unfortunately, I'm leaving Dish because I'm now on a fixed income And I have to. If I wasn't in this situation, you better believe I would be with Dish. Thank you Dish for the ultimate great service!!

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Contract & Terms

Before today I would've given a 3 because of the battle with ABC, but as of today they've reached an agreement and we have those channels back so I'm pleased with Dish except for the price that could be lower but that's not gonna happen so I'll deal with it.

Customer ServiceStaff

After filing a complaint online with the Better Business bureau Dish Network tried very hard and eventually succeeded in fixing my issues. It would just randomly stop working almost daily. They came out on four occasions, on the fourth call they replaced every piece of the system. No glitches since. The executive that contacted me was very professional and understood my frustration. So, thank you dish network.

Customer ServiceSales & MarketingStaff

Well, I called their customer support after viewing their website to find out what internet I could expect bundled with the sat tv packages. Woman answered and would NOT answer my questions, only wanted my details before she would allow me to inquire of their service. I gave street, (1 block long) in San Francisco, but she interrupted and demand my name, exact address, email... I gave my address and she told me if I hadn't given correct address they couldn't provide service...basically calling me liar. I again gently informed her I was only inquiring about their advertised service where they give zero details of internet service, could she help me with that? Click...hung up on me...know I don't want that kind of service..hope someone up food chain reads this and fires her if that's not their policy, and if it is, I give zero stars to their support service.

Customer ServiceContract & TermsPrice

I could understand the charges if I owned the equipment or I had damaged their equipment. I have zero control over the quality of the equipment they purchase so until my contract is over I will have to pay additional monies every month or pay for a technician visit every time THEIR leased equipment fails. Either this was in the very fine print of the offer or it wasn’t on the original offer I received. Never would have thought that a consumer would be responsible for insuring leased equipment for manufacturer defects or workmanship. Almost forgot to mention, Dish has added programming changes to my account that I neither requested nor wanted on 3 separate occasions. Spent a minimum of an hour on the phone with Customer Service to have them removed and taken off my bill.

Customer ServiceContract & Terms

Here it is June 19th and I still do not have the overpayment. I have been with them for 11 years, now this new contract will not expire till April 2026. I will not last that long, if they are gonna charge me say $20.00 a month for each month under the two year contract, that is what they will get a month, not a penny more until those months are paid. They get the money the day you pay with the card, and you have to wait. I am on a fixed income, and can not do anything as I am still waiting for my money. As far as I am concerned DISH SUCKS.... Their fault I feel this way. It will be good bye to Dish right now I am shopping around.

Customer ServiceContract & Terms

When my 2 year contract ended I was charged $50 more 1st month. Spent an hour on the phone finally accepted new 2 year contract at $108 monthly. 2 months later I was, charged $126. After another hour on the phone, they wouldn't honor the $108 monthly fee. Canceled service now being billed $403 termination fee. That will end up in collections. I will never give them one more nickel. Wake up Dish. There's a reason you keep losing customers.

Customer ServiceSales & MarketingPriceStaff

Bait & Switch! I was paying $97 a month to Dish Network for about a year and a half. Last month the Bill went to $107. I then got an email from them offering a two year price lock. I signed up. The following month, I got a bill for $139! I was online for 30 minutes, then told to call, and the rep said, “we didn’t say the price would be. It will now be $122”. What a sleazy company.

Customer Service

Dish Anywhere does not work anywhere. 1 1/2 hours going around with customer service. All non-smart casting and streaming works fine except Dish. Service would not accept that and insisted it was the tv, a 1 year old high end Samsung Frame. Elevated to some other technical support with a minimum one week wait. Really? Patience has run out on frequent home resets and this reoccurring theme when I want to use it out of town.